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Privacy Policy

At Stevens Taxation Services Ltd we understand that your privacy is extremely important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website. This website will only collect and use personal data in ways that are described below and in a way that is consistent with our obligations and your rights under the law.

Please read this privacy policy carefully and ensre that you understand it.

Information about us

Our site is owned and operated by Stevens Taxation Services Ltd, a private limited company, registered in England and Wales under company number 06619304.

Registered Address: 22 Hollyhedge Road, West Bromwich, West Midlands. B71 3AA

What does this policy cover?

This policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored or used by other websites and we request you to check the privacy policies of any such websites before providing any data to them.

What is personal data?

Personal data is defined by the General Data Protection Regulation (the 'GDPR') and the Data Protection Act 2018 as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier". In simpler terms, any information about you that enables you to be identified and includes obvious information such as your name and contact details but also covers less obvious information such as identification numbers or electronic location data.

What are my rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details below.
  2. The right to access the personal data we hold about you. Details of how to do this are set out below.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details below to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details below to find out more.
  5. The right to restrict or prevent the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided below. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves first, however, so please contact us, using the details below.

What data do we collect and how do we collect it?

Depending upon your use of our site, we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. We do not collect any special category or sensitive’ personal data.

Data CollectedHow Collected
First and Last NamesWhen you submit an enquiry on the contact page
Business NameWhen you submit an enquiry on the contact page
County LocationWhen you submit an enquiry on the contact page
Email AddressWhen you submit an enquiry on the contact page, or send us an email using the direct link provided
MessageWhen you submit an enquiry on the contact page. We recommend you do not provide any sensitive data in this message.

How do we use your personal data?

We only collect personal data from you which has been specifically sent to us, by you, using the contact form or direct email. We will only use your personal data for the purposes for which it was originally collected, i.e. to contact you in response to your enquiry only. We do not use your details for any type of residual marketing.

How long do we keep your data?

We will not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected.

How and where we store your personal data

We will only store or transfer your personal data within the European Economic Area (the "EEA"). The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation and GDPR.

Do we share your personal data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

Can you withold information?

You may access many areas of our site without providing any personal data at all. However, to use all features available on our site you may be required to submit or allow for the collection of certain data.

How can you access your personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses detailed below.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How to contact us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Lee Stevens:

Telephone No+44 (0)121 663 6545
Postal Address22 Hollyhedge Road, West Bromwich, West Midlands. B71 3AA

Changes to this policy

We may change this privacy notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our site and you will be deemd to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up to date. This privacy policy was last updated on 9 December 2019.